Testimonials & Reviews

Stacy P.

5/5 Star Rating

Submitted 04/11/23

Knowledgeable

Gloria F.

5/5 Star Rating

Submitted 04/05/23

All staff very attentive and nice and good specially Doctor Santos and I'm very satisfied overall

Luisa D.

5/5 Star Rating

Submitted 04/05/23

I had a very good experience. Spanish speaking workers, very courteous and doctor was prompt and very nice! Highly recommended!

Teodora M.

5/5 Star Rating

Submitted 03/30/23

Great she's been my doktor ever since

Tamima A.

5/5 Star Rating

Submitted 03/24/23

Excellent

Juliet A.

5/5 Star Rating

Submitted 03/23/23

We’ll taken care and staff are very professional and accommodating.

David F.

5/5 Star Rating

Submitted 03/22/23

Very professional and polite

Mikita P.

5/5 Star Rating

Submitted 03/21/23

Quick and prompt

Regalada L.

4/5 Star Rating

Submitted 03/15/23

Accommodating

Maria Socorro A.

5/5 Star Rating

Submitted 03/08/23

My 2nd time to see Dra. M. Santos, her smile makes you feel good even with her face mask on, positive vibes in her office as well as all the staffs. You’ve got everything what you need with regards to your health issue. The only guy/man a nurse i guess,

Marie Nicole M.

2/5 Star Rating

Submitted 03/08/23

I have been a patient of Dr. Santos’ for years now (and so are my friends & family) and am more familiar with the Woodside location and staff. My experience at Woodside has always been pleasant but I have to say my last annual at the Rego Park location wasn’t that great. The clinic is rather difficult to find if you’re a first-timer and I wish someone had told me how to get to the office when they called me for my appointment reminder. I ended up being 20 minutes late to my appointment because I couldn’t find the office. No one could pick up my call when I was hoping to ask, I was just on hold waiting to speak with someone. When I got there, I expected to wait of course but I didn’t expect to wait 1 & 1/2 hours to be seen for my annual especially since they knew I was fasting for the blood tests. Apparently they had forgotten I was a patient and thought I was waiting on someone else which would explain why someone who walked-in after me was seen first (I just assumed it was an emergency). At some point, they caught on and they really did apologize for the prolonged wait I went through. Then they promptly led me into the room for my initial assessment, consultation and sample collection. My entire actual appointment only took about 30 minutes from initial assessment & vitals to collecting my blood samples). All of the concerns I brought up were addressed in the form of referrals and prescriptions which I truly appreciate but I also felt it was rushed. Maybe to make up for my wait? Or because it was the end of the day already? But I did feel like they could have been more attentive during my actual consultation because annuals are only once a year and if I’m going to wait for that long, I might as well get a nice comprehensive checkup/consultation. I would also appreciate not being told that I just need to meditate my mental health issues away but that’s another topic entirely. Overall, some of the issues of my recent visit were not intentional and I can understand they’re a busy office but it’s simply unprofessional to let a fasting patient with an appointment wait that long and have a non-urgent walk-in be seen first. The staff were as friendly as they could be and Dr. Santos and her associates are definitely skilled professionals. Next time I’ll stick with the Woodside location and hopefully won’t have to wait that long while fasting.

Eduardo B.

5/5 Star Rating

Submitted 03/08/23

With competence and compassion, Dr. Marissa Santos delivers patient centered care by involving patient in medical decision making.

Celia M.

5/5 Star Rating

Submitted 03/07/23

All the inquiries of mined was answered.

Miguel S.

5/5 Star Rating

Submitted 03/07/23

Wonderful and helpful staff. Doctor is great and was patient with my questions.

Fiorina D.

5/5 Star Rating

Submitted 03/06/23

Es muy buena

Pastor J.

5/5 Star Rating

Submitted 03/01/23

Spotless performance!

Michael A.

5/5 Star Rating

Submitted 02/28/23

Amazing staff, everyone who works here is very kind and helpful. Would definitely recommend! Thanks for all your help

CHRISTOPHER V.

5/5 Star Rating

Submitted 02/27/23

Great workers

Danilo P.

5/5 Star Rating

Submitted 02/27/23

Excellent service of the staffs in especially the doctor

Damaris T.

5/5 Star Rating

Submitted 02/23/23

Excellent patient care. Attentive, respectful and courteous.